FAQs

FAQs

Q: How long will my order take to get to me?

A: Depending on where you are located in the world, orders typically take 7-14 business days to reach their destination.

Q: Can I track my order?

A: Yes. When you place an order, once it's shipped, tracking info will be sent to the email and phone number you provided at checkout.

Q: Can I change or cancel my order?

A: Orders can be changed or canceled within 24 hours of placing them. Please contact our customer service team at meowmart@shaqserver.com.

Q: What is your return policy?

A: We offer a 30-day return policy for unused and unopened items. Please visit our returns page for more details.

Q: Do you ship internationally?

A: Yes, we ship to most countries worldwide. Shipping fees and delivery times may vary depending on the destination.

Q: How can I contact customer support?

A: You can reach our customer support team by emailing meowmart@shaqserver.com or by using the contact form on our website.